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This Orange Decoupling Membrane, available by the meter, is essential for preventing tile damage due to substrate movement and thermal expansion. Its unique structure allows for effective stress management, making it ideal for both new installations and renovations. The membrane's bright orange color enhances visibility during installation, ensuring precise application. Perfect for use on various substrates, it provides a secure foundation for your tiling projects.
🚚 Delivery, Damage & Returns
🚛 Pallet Delivery (Tiles & SPC)
Delivered on a pallet (kerbside only). Driver cannot unpack or move goods inside.
💥 Damage / Incorrect Delivery
Notify us within 2 working days of delivery for replacements or refunds. Please provide photos while items are still on the pallet. If you added Extended Delivery Protection (£9.99), you have 4 working days. Do not dispose of goods or packaging.
Email: sales@tilesparadiseuk.com
✅ Check Before Installation
Please inspect all tiles before cutting or installation. Claims cannot be accepted after cutting or installation. We recommend ordering a minimum 10% extra for cuts and wastage.
🔄 Returns (Change of mind)
You may cancel your entire order within 14 days of delivery. Returns must be unused, in original packaging and re-saleable. Tile & SPC returns are subject to a handling/restocking fee. No returns on leftovers.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
