🚚 Free Delivery Magic! 🎉
Enjoy FREE delivery on all orders over £499 at Tiles Paradise! For orders between £150 and £499, a delivery fee of £39.99 applies. In a rush? Opt for next-day delivery at just £79.99!
📧 Stay in the Loop!
If any items are out of stock, no worries—we’ll email you within 1 working day to keep you updated. We’re here to ensure you’re always informed and happy with your purchase.
🏠 Kerb Side Delivery Details 📦
Our standard delivery places items right at the kerb closest to your home—simple and efficient. Please ensure there’s enough space for our couriers trucks to safely unload. The Driver May leave the pallet within a driveway if possible.
🚚 Delivery Prep Tips 📋
Before delivery, please check:
- Accessibility: Confirm that a bin vehicle can get through and that there’s a clear path for our 7.5-ton or 18-ton trucks.
- Parking and Time Restrictions: Inform us about any parking restrictions or time limits.
- Obstacles: Let us know about potential blockages to avoid redelivery issues.
📞 Need a Hand or Got Questions?
Have special delivery instructions or need assistance unloading? Our friendly customer service team at Tiles Paradise is just a call away. We’re here to help make your experience perfect!
🔗 For more details, visit our delivery info here.
Shop at Tiles Paradise where your satisfaction and convenience are our top priority! 🌟
🔨 Damaged Product Returns at Tiles Paradise 💔
Got a damaged item? No worries! Please report it to us within 48 hours of delivery. Simply send an email to sales@tilesparadiseuk.com with clear pictures of the damage, and we'll guide you through the quick replacement process. We're here to ensure you receive only the best quality items!
📦 Key Points for Returns:
- Condition and Packaging: Items should be returned in their original condition and packaging. For sealed items, please keep them unopened to facilitate a smooth return.
- Return Charges: If you change your mind about an item, please note that shipping and return charges will apply, and this also includes shipping charges for any replacement items.
- Refund Timeline: Your refund will be processed within 5-7 days after we receive the returned items. Please remember that shipping charges are non-refundable.
🔗 For more on our policies, visit our return policy here.
🗣 We're Here to Help!
Questions or concerns? Our customer service team at Tiles Paradise is ready to assist! Reach out to us at sales@tilesparadiseuk.com for support. We believe in clear and transparent communication to ensure your satisfaction.
🚚 Make Your Delivery Smooth:
Please ensure that someone is available to accept your delivery to prevent any delivery complications. Missed deliveries might incur re-delivery fees.
🛠 Need Additional Services?
If you need to modify your order or arrange for a split delivery, just let us know. Our customer service team is here to help you customize your order to fit your needs.
Shop with confidence at Tiles Paradise, where customer convenience and quality service are our top priorities! 🌟
